Customer Service

Campus Shop Refund Policy

~ Receipt MUST accompany all refunds. No exceptions.

Full refund can be received within 10 business days of purchase date or from the first day of class with Receipt.

~ Cash WILL NOT be refunded on purchases made on Visa, MasterCard, or a Debit card. Account credit ONLY.

~ All supplements and CD’s that were sold with the book must accompany the return.

   NOTE: Opened pass codes will be deducted from the Refund amount.

~ Texts purchased as New that are marked in will be refunded at 50% of New book price.

~ Lifelong Learning textbooks are NOT refundable unless the course has been canceled.

~ Short course or Micro Term course texts are refundable for the first five (5) days of class only.

~ Texts with publishing defects can be exchanged at the time it is discovered.

~ Bookstore Staff decisions as to condition of text and supplements are final.

~Textbook buyback will occur the last week of classes for the Fall and Spring Semesters.  See your Student Handbook for exact days and times.

~We can be found 24/7 on the Web at: www.westerntcbooks.com